We are looking for an experienced and results-driven Telesales Manager to lead our outbound sales operations in a fast-paced contact centre environment.
The ideal candidate is someone with strong leadership skills, proven telesales experience, and hands-on knowledge of Salesforce CRM.
Fluency in English is required.
Key Responsibilities
- Lead, motivate, and manage a telesales team to achieve and exceed targets
- Plan and execute outbound sales campaigns
- Monitor performance using KPIs, call metrics, and sales reports
- Coach and develop team members to improve conversion rates
- Ensure high-quality customer engagement and sales standards
- Use Salesforce to manage pipelines, activities, and campaign results
- Develop sales scripts, processes, and best practices
Requirements
- Extensive telesales experience in a contact centre environment
- Proven success managing outbound sales campaigns
- Strong leadership, communication, and negotiation skills
- Hands-on experience with Salesforce CRM
- Ability to analyse performance data and drive improvements
- Highly organized, target-driven, and proactive
- Fluency in English (spoken and written)
What We Offer
- Monthly salary with performance-based incentives
- Opportunity to lead a high-performing team
- Career growth and professional development
- Supportive and dynamic work environment
- Performance Allowance
- Full Induction Training
- Maximum of 30 paid annual leave days
How to Apply
Please apply by sending your CV at recruitment@firstchoiceds.com and a short cover letter outlining your relevant experience or by filling the form below.
Please use code reference FCS0226 when applying.
